I made an effort to count the number of pistols that were being sent in for repair just on this forum with only 70 members. never got an accurate count, but when the percentage of us owners is this high just think how many guns are going in for repair. sounds like Remington didn't do a very good job of fixing the problems. I love the feel looks and weight of my r51 I really hope they get it fixed to the point I can put in my pocket and know I can take care of any problem that comes up. I think I will put 500 to a 1,000 through it before I will trust it. and that is if the 500 to 1,000 have an acceptable failure rate. and that rate has to be zero in a self defense pistol. argie1891
Quote from: argie1891 on September 27, 2016, 02:21:02 AM
I made an effort to count the number of pistols that were being sent in for repair just on this forum with only 70 members. never got an accurate count, but when the percentage of us owners is this high
How can you determine if it is high or low if you don't know an accurate count?
Peace favor your sword,
Kirk
Quote from: lklawson on September 27, 2016, 07:06:03 AM
Quote from: argie1891 on September 27, 2016, 02:21:02 AM
I made an effort to count the number of pistols that were being sent in for repair just on this forum with only 70 members. never got an accurate count, but when the percentage of us owners is this high
How can you determine if it is high or low if you don't know an accurate count?
Peace favor your sword,
Kirk
uhhh that is what I said I didn't have an accurate and I was wondering how to get one from this forum it is hard to count when so many have answered. but since there are 70 members on this forum if the number is 3.5 would be 5% and from what I have counted there are that many actually more than that just on this forum that need to go back. that is a pretty high percentage in my opinion. yes I know we cant send back a half a gun I was trying to make a point.
I've been out of the country for two weeks and my R51 has been back at Remington for over a month. That is not trash talking Remington. I did receive a new R1 in trade for my 1st gen R51 and am very pleased with the R1. Heck even my first R51 was doing so much better than my second one. And yet with that experience I also bought the little RM380 which I really like, not one failure in 400 rounds.
Said all that so you'll be sure to count my 2nd gen R51 as being back for repairs. Mine was basically a single shot. Very hopeful they will send me a functioning R51 that will shoot as good as my much older R51 in 380 from the 1920's.
we can count yours but we must subtract mine as it was my fault and is not only fixed but I have put a few hundred rounds through it without a glitch. I may be wrong but I think at least some of the returns are shooter error. Remington could do a much better job on their video. if only they would explain the what if>> I mean what happens if the take down lever isn't seated correctly with the spring on top. I am going to call Remington Monday and tell them not to look for mine. for the heck of it I took a magazine and loaded it with a mix of bullet types.. 100g lead hand load 147 gr. hand load 115 gr. then I fired it rapid fire and it just ate all the ammo up. it is my belief that Remington has a winner here it just needs a shake out period. if I had it to do it again I would still buy it. I needed a carry gun more powerful than a 32 acp.. ok I didn't need one but I wanted one.
Don't forget that with any survey, you have to look at who you're surveying. Many people go on a forum specifically because they are having problems.
Also consider common customer support stats: for every complaint, there are typically a few unreported problems but hundreds of non-complaining people.
Quote from: russc2542 on March 29, 2017, 07:21:53 AM
Don't forget that with any survey, you have to look at who you're surveying. Many people go on a forum specifically because they are having problems.
Also consider common customer support stats: for every complaint, there are typically a few unreported problems but hundreds of non-complaining people.
This is all very true. Taurus gets a bad rap because is seems the same stories are just copied/pasted from one site to another and it somehow has become "fact" that Taurus is crap. There is no doubt in my mind that some people have had problems with Taurus. But then again they sell a LOT of guns. And I always ask how can they sell guns at a low price, and still offer a lifetime warranty on the gun (not just the original owner)? It seems that if they were really having that many returns that they would have gone out of business by now. I have owned 5 different Taurus guns and other than the finish on one being a bit below par, I never had any problems with any of them. So the same holds true for the R51. Sure there are still some who are having issues, but only Remington knows for sure what the real number is.
Quote from: Texas-Mark on March 29, 2017, 09:21:41 AM
Quote from: russc2542 on March 29, 2017, 07:21:53 AM
Don't forget that with any survey, you have to look at who you're surveying. Many people go on a forum specifically because they are having problems.
Also consider common customer support stats: for every complaint, there are typically a few unreported problems but hundreds of non-complaining people.
This is all very true. Taurus gets a bad rap because is seems the same stories are just copied/pasted from one site to another and it somehow has become "fact" that Taurus is crap. There is no doubt in my mind that some people have had problems with Taurus. But then again they sell a LOT of guns. And I always ask how can they sell guns at a low price, and still offer a lifetime warranty on the gun (not just the original owner)? It seems that if they were really having that many returns that they would have gone out of business by now. I have owned 5 different Taurus guns and other than the finish on one being a bit below par, I never had any problems with any of them. So the same holds true for the R51. Sure there are still some who are having issues, but only Remington knows for sure what the real number is.
Tex,
My only problem with Taurus is their service. When my PT1911 was acting up (would not feed last two cartridges) They wanted something like $65.00 to send me
a shipping label. Another time, the slide lock broke and they would not send me a new one. They wanted the gun back at Taurus for "fitting" the slide lock.
The way I look at it, Taurus may be ok, but diddle me once, shame on Taurus, diddle me twice, shame on me. The pistol is now sitting on a shelf in a pawn shop.
No LGS here would buy it.
Taurus has since changed their shipping policy, you must send the gun prepaid. One of the few
firearms manufacturers that require this. Ruger, RIA, S&W nor Remington do not.
Blackie
http://www.taurususa.com/repair-policy-shipping.cfm
I have contacted Rem. and mine is going back. Same old issue with chambering the first round. I thought I could live with it but why should I have to when it is on Remington to make it right.
The pistol is good to go for me other than the failure to chamber the first round with a full magazine only. I should not have to lock the slide and then insert the mag.
I don't think I am being to picky or am I just being anal about this?