Can't Believe I am JUST now finding this Site

[Biff Sarin]

I have been living through this R51 debacle for more than a year now. I have been extremely disappointed with Remington's "Communication Policy". They have done ABSOLUTELY no proactive updating of customers since the July 2014 post on their website. Like so many others, I have received constantly changing stories when I have contacted them every few months. They HAVE MY EMAIL ADDRESS! Can't they have the courtesy to send a quick broadcast update to R51 owners when release date changes? I have several Remington shotguns and hunting rifles which have never given me any issues. It's safe to say that I was a solid Remington fan prior to this incident. I understand issues in producing a brand new gun, I can accept that. What is woefully unprofessional is their "bury their head in the sand" approach to communicating with their customers. We are all in this boat because we all "early adopted" what was supposed to be a "Rockstar" new pistol design, which means that most of us are fans of the brand to a greater or lesser extent. This is one heck of a way to treat some of your most loyal customers. They should fire (with prejudice) whomever is responsible for their R51 Customer relations program!